Before running any fingerprint reader driver or adapter tests, stop and disable the Windows Biometric Service. If the biometric service is running while the fingerprint reader HLK tests execute, there may be a conflict between the two, and test results will not be accurate. Writing test configuration files.
Scan performed on 4/24/2017, Computer: Acer AT310 F1 - Windows 7 64 bit
- In this video I'll show you how to fix and enable the fingerprint scanner on HP laptops using windows hello instead of HP simplepass/protect tools. If this method doesn't work for you, just let me.
- Important details and support for fingerprint scanners and readers from BIO-key International: EcoID, SideSwipe, and SideTouch. As new device drivers may be blocked if you are not current. See Control Panel and Updates for status. Plug in the fingerprint reader to a USB port; Drivers should automatically download from Windows Update.
Outdated or Corrupted drivers:8/21
2010 microsoft office free version. Important: You can’t remove Office programs individually after the suite has been installed. Click the name of the Microsoft Office suite or program you want to change, and then click Change. See.Make sure any 3rd-party Office add-ins that you rely on are stated as being Office 2010 and 64-bit compatible. Install or remove individual Office program componentsWhen you first try to use a feature that is not yet installed, Office usually installs the feature automatically.If the feature that you want is not installed automatically, do the following:.Exit all programs.In Microsoft Windows, click the Start button, and then click Control Panel.Do one of the following:.Windows 7 and Windows Vista Click Programs, and then click Programs and Features. You must uninstall Office completely, and then reinstall it using a custom installation following the steps outlined above.
Device/Driver | Status | Status Description | Updated By Scanner |
Motherboards | |||
Intel(R) 82801EB USB universeller Hostcontroller - 24D4 | Corrupted By Zk4500 Fingerprint Reader | ||
Mice And Touchpads | |||
Logicool HID-compliant mouse | Corrupted By Zk4500 Fingerprint Reader | ||
Microsoft Microsoft SideWinder X3 Mouse (IntelliPoint) | Corrupted By Zk4500 Fingerprint Reader | ||
Synaptics Synaptics SMBus TouchPad | Corrupted By Zk4500 Fingerprint Reader | ||
Usb Devices | |||
Intel(R) Hub radice Intel(R) USB 3.0 | Up To Date and Functioning | ||
Sound Cards And Media Devices | |||
ASUSTek ASUSTeK Tiger Capture Device | Up To Date and Functioning | ||
Realtek AzureWave AW-CA100/100D | Up To Date and Functioning | ||
Logitech Webcam C210 | Up To Date and Functioning | ||
Network Cards | |||
Ralink Langaton 802.11n PCI Express Card LAN -sovitin | Up To Date and Functioning | ||
Keyboards | |||
Microsoft Keyboard Device Filter | Corrupted By Zk4500 Fingerprint Reader | ||
Hard Disk Controller | |||
VIA VIA Bus Master IDE-controller | Corrupted By Zk4500 Fingerprint Reader | ||
Others | |||
Intel Intel(r) AIM External Flat Panel Driver 0 | Up To Date and Functioning | ||
SMSC SMSC IrCC - Fast Infrared Port | Up To Date and Functioning | ||
Intel Intel(r) AIM External TV Encoder Driver 4 | Up To Date and Functioning | ||
Nokia Nokia 5230 USB LCIF | Outdated | ||
Cameras, Webcams And Scanners | |||
Canon Canon MP160 | Corrupted By Zk4500 Fingerprint Reader | ||
Video Cards | |||
Intel Standard VGA Graphics Adapter | Up To Date and Functioning | ||
Input Devices | |||
Logitech Logitech Optical Tilt Wheel Mouse | Up To Date and Functioning | ||
Port Devices | |||
MediaTek DA USB VCOM Port (COM11) | Up To Date and Functioning | ||
Monitors | |||
Sony Digital Flat Panel (1024x768) | Up To Date and Functioning | ||
Mobile Phones And Portable Devices | |||
Acer NOKIA | Up To Date and Functioning |
A Fingerprint Reader in Windows lets you log into your Windows laptop using your fingerprint. The feature provides biometric credentials to sign in to your account that requires you to enter your account credentials in Windows 10/8.
The Fingerprint Reader software primarily works by scanning an image of your fingerprint, and then saving a registered copy of it. When you sign into Windows 8.1, the fingerprint reader scans your fingerprint and checks it with the saved version. If it matches, you are allowed to access the system.
Fingerprint Sensor Driver Windows 10
It’s been observed that the built-in finger-print reader develops issues when updating drivers or after you upgrade your Windows OS to a newer version. If you face such an issue, then this post may help you troubleshoot the issue.
Fingerprint Reader not working
1] First physically clean the fingerprint reader sensor using a tissue or a clean cloth and ensure that your fingerprint reader software is up-to-date. See if it works now.
2] If you use Microsoft Fingerprint Reader software, then this issue could occur if your fingerprint has not been registered correctly or if there is no Windows password for the Windows account.
Create a Windows login password via User Accounts. Next uninstall and then reinstall DigitalPersona Password Manager or your Fingerprint Reader software and register your Fingerprint afresh.
3] The Biometric device is a hardware that controls the fingerprint reader. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.
If you need to enable this feature, check your BIOS for biometric support:
- Press the Power button to start the computer, and press the F10 key to open the BIOS setup utility.
- Under System Configuration, look for a Biometric Device option; if it exists, enable it.
- Press F10 to save this setting and restart the computer.
If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled.
Although it seems logical and beneficial to update your drivers to keep them in normal state, sometimes an update can render your fingerprint reader useless. Unless specifically advised or recommended, it is better to ignore any sensor or fingerprint reader driver updates. But if you have updated the drivers and the action has disabled your fingerprint reader, it is advisable to fix this issue by rolling back your drivers to earlier versions.
To do this, search for “Device Manager” and open it. Next, locate “Biometric Devices. Expand the list of recognized biometric sensor devices. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer.
If there is a Biometric entry, then Windows supports the device. If not, you may need to search for your specific computer’s driver for its fingerprint reader. You can do this with a simple Internet search or look up your computer’s specifications at its manufacturer’s web site.
Upon finding the right device, right-click on it and click “Properties.” In the Properties box which opens, click on “Driver” tab.
Next, click on “Roll Back Driver” if available. In some cases it will be, in others it won’t.
If you do not find the ‘Roll Back’ option, click on “Uninstall.” A pop-up should appear on your computer screen requesting you to confirm the decision. Click the checkbox adjacent to “Delete the driver software for this device,” then OK.
Once the driver is uninstalled, turn off your computer. Restart it and open the Device Manager again.
Now, right-click on your computer’s name at the very top of the devices list and click “Scan for hardware changes.” The action should select the fingerprint reader and reinstall the original driver for it.
Hope this helps. Visit our TWC Forum if you have any questions.
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